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13 August 2013

National Student Survey reveals rise in satisfied students  

Student satisfaction has risen at the University of Central Lancashire (UCLan) with nearly eight-and-a-half out of ten students saying they are happy with the quality of their overall educational experience.

The results of the latest National Student Survey have been released today, 13 August, and UCLan’s overall satisfaction rating has risen to a figure of 84%, which is an increase of 2% on the previous two years.

A range of important academic areas have seen increases in satisfaction levels in the past 12 months including: teaching, up 2% to 85%, academic support, up 1% to 80% and learning resources, up 2% to 88%.

“UCLan has a long-standing reputation for providing students with an excellent university experience and the improvements we have made in key academic areas have helped boost our position in the National Student Survey."

Professor Dave Phoenix, UCLan’s Deputy Vice-Chancellor, said: “UCLan has a long-standing reputation for providing students with an excellent university experience and the improvements we have made in key academic areas have helped boost our position in the National Student Survey.

“The results of the annual survey are very important to us and although we have made some notable improvements this year we are certainly not complacent. We have a track record of listening to what students think and then acting upon their feedback.

“Yet again we have received a particularly high score for the quality of our learning resources and this reflects the recent investments to enhance the overall student experience. In addition, the key areas of teaching, assessment and feedback, and academic support have all seen significant increases in satisfaction.”

A wide variety of subject areas achieved high levels of satisfaction with 18 ranking in the top 20 nationally. Among those best performing subject areas* were: Forensic and Archaeological Science, Architecture, Law, Microbiology, History, Philosophy, Public Relations and Physical Geography and Environmental Sciences.

*UCLan’s best performing subject areas ranked against the same areas in other UK HE institutions

Philosophy 3rd out of 54

Publicity (Public Relations) 4th out of 18

Forensic and Archaeological Science 5th out of 40

Aural and Oral Science (Sign Language and Deaf Studies) 5th out of 19

Microbiology 5th out of 15

Media Studies 6th out of 98

Physical Geography and Environmental Science 6th out of 70

Mechanical, Production and Manufacturing Engineering 6th out of 67

Architecture 6th out of 49

General Engineering 8th out of 22

Marketing 10th out of 64

Computer Science 11th out of 113

Management Studies 11th out of 84

Law 12th out of 104

History 14th out of 100

Electronic and Electrical Engineering 14th out of 73

Fine Art 16th out of 74

Accounting 18th out of 94