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Students more satisfied than ever with education at UCLan

12 August 2015

Lyndsey Boardman

UCLan records highest ever satisfaction rating in National Student Survey

Students at the University of Central Lancashire (UCLan) are the most satisfied they’ve ever been with their educational experience according to the latest National Student Survey (NSS).

The results of the latest NSS have been released today, 12 August, and show that UCLan has increased its overall satisfaction rating to 85.2%, exceeding the benchmark set at 85%. This is an increase of 1.2% from 2014, compared to a sector increase of 0.3%, and the highest overall satisfaction score ever recorded by UCLan.

UCLan has also seen three subject areas ranked in the top 10 for overall satisfaction with management studies coming first in the country out of 85.

A range of academic areas have increased in satisfaction over the last 12 months with teaching going up by 1% taking it to 86%. Scores for the areas of learning resources and personal development have maintained the same high score as last year, 90% and 85% respectively, with both areas achieving scores at least 2% above the sector average.

UCLan has also seen three subject areas ranked in the top 10 for overall satisfaction with management studies coming first in the country out of 85. Both accounting and mathematics and statistics rank 10th in the country out of 99 and 73 respectively. A wide range of other subject areas* including computer science, economics and molecular biology, biophysics and biochemistry also achieved high levels of satisfaction with 10 ranking in the top 20 nationally.

“Over the last nine years UCLan’s cumulative NSS figure for overall satisfaction has risen from 78.1% in 2006 to 85.2% in 2015."

Professor Gai Murphy, UCLan Pro Vice-Chancellor (Student Experience), said: “Over the last nine years UCLan’s cumulative NSS figure for overall satisfaction has risen from 78.1% in 2006 to 85.2% in 2015. This steady increase of 7.1% reflects UCLan’s long-term commitment to providing students with an excellent university experience. While we have made notable improvements we are certainly not complacent; these results are very important to us and act as a guide in our commitment to listen to student feedback and act accordingly.”

Commenting on the results of the NSS, Professor Madeleine Atkins, Chief Executive of HEFCE (Higher Education Funding Council for England) said: “The survey provides detailed and robust data which is used extensively by universities and colleges to improve the quality of their teaching and learning. It is also valuable in supporting prospective students and their parents and advisors in helping choose which higher education institution to select.”

* Subject area rankings

Top 10

  • Accounting - 97% (10th out of 99)
  • Management studies - 100% (1st out of 85)
  • Mathematics and statistics - 96% (10th out of 73)

Top 20

  • Computer science - 91% (13th out of 105)
  • Drama - 94% (15th out of 89)
  • Economics - 93% (11th out of 77)
  • Electronic and electrical engineering - 90% (16th out of 68)
  • Journalism - 83% (20th out of 52)
  • Molecular biology, biophysics and biochemistry - 94% (14th out of 57)
  • Nursing - 91% (14th out of 74)
  • Philosophy - 93% (20th out of 52)
  • Sports science - 92% (18th out of 81)
  • Tourism, transport and travel - 91% (16th out of 59)