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National Student Survey highlights UCLan strengths

28 September 2012

Rachel Atkinson

Teaching, academic support and learning resources have all improved in this year's survey

Teaching, academic support and learning resources have all improved in this year's survey

Over eight out of ten students at the University of Central Lancashire (UCLan) are happy with the quality of their overall educational experience according to the results of the latest National Student Survey.

The figure matches last year’s overall satisfaction rating of 82%.

A range of important academic areas have seen increases in satisfaction levels since last year including: teaching, up 1% to 83%, academic support, up 3% to 79% and learning resources up 3% to 86%.

UCLan is also ranked in the top 25% nationally for the question: ‘I have received detailed comments on my work’ an aspect of university study which is particularly valued by students.

“Once again we have received a particularly high score for the quality of our learning resources”

The University’s Students’ Union also did well in a new question related to its support, activities and academic representation, again achieving a top 25% ranking nationally and top in the North West.

Several subject areas* achieved high levels of satisfaction with seven; Business Studies, Management Studies, Others in subjects allied to medicine, Pharmacology, Toxicology and Pharmacy, Physical Geography and Environmental Science, Sports Science, and Tourism, Transport and Travel ranked in the top 25% nationally.

Professor Dave Phoenix, UCLan’s Deputy Vice-Chancellor for Strategic Planning and Performance Management, said: “UCLan has established a strong reputation for providing an excellent student experience and the improvements we have made in key academic areas will help us sustain our position.

“Once again we have received a particularly high score for the quality of our learning resources which reflects recent investments to enhance the overall student experience.

“The results of this survey are very important to us and although we have made some notable improvements this year we are certainly not complacent”

“In addition, the key areas of teaching, assessment and feedback, and academic support have all seen notable increases in satisfaction. We have also increased the number of subject areas ranked in the UK’s top 25% with five of those areas, Business Studies, Management Studies, Others in subjects allied to medicine, Pharmacology, Toxicology and Pharmacy, and Physical Geography and Environmental Science in the UKs top ten when graded against the same areas in other UK HE institutions.

“The results of this survey are very important to us and although we have made some notable improvements this year we are certainly not complacent. We have a track record of listening to what students think and then acting upon their feedback.

“For instance this year, as part of our UCLan Advantage package, we have made a major financial commitment to provide every new student with a personal adviser who will act as a key point of contact, offering help and advice so our students can make the most of their time with us and reach their potential.”

*UCLan’s best performing subject areas ranked against the same areas in other UK HE institutions
Business Studies - 5th out of 92
Management Studies - 8th out of 71
Others in subjects allied to medicine - 6th out of 67
Pharmacology, Toxicology and Pharmacy - 2nd out of 31
Physical Geography and Environmental Science - 4th out of 59
Sports Science - 12th out of 71
Tourism, Transport and Travel - 11th out of 46