Select a topic from here About The 'i' Academic Advice Academic Calendar Academic Regulations Access to Learning Fund Accommodation Advice Accreditation of Prior Learning (APL) Aims and Objectives (The 'i') Alcohol Appeals Ask The 'i' / Student Help (Home) Assessment Award Ceremonies Budgeting & Money Tips Build Your Course Bus Information Car Parking Changing Course Citizens Advice Bureau Computer Repairs Computers Conditions of Residence Confidentiality Policy Contact The 'i' Contacts Contraception Council Tax Course problems Course Stuff Data - Your Records Disability Services Doctors Electives Exam Timetables Exams and Awards Extenuating Circumstances Faculties & Schools Fees & Finance Finance - Forms & Guides Fresh Start Funding Graduation Government Funding IT Health Check IT Support Jobs for students Keeping the record straight Letter Requests M and M Peer Mentoring Maps Module Catalogue Money myUCLan Payment of tuition fees Personal Finance Phone Book Plagiarism Safety Safety Bus Scholarships Services provided in the 'i' Service Standards Sexual Health Smoking Sport Staff Help / Information Staff Profiles Student Accommodation Service Student Liaison Officers Student Regulations Students' Union Students' Union opt out form Study Abroad & Exchanges Study Skills Study Support Suspension of study Taxis Television Licences Term Dates Timetables Transfer from course Tuition Fee Policy University Health Centre Virtual tour of the i Wireless Network WISER Withdraw from module/programme

Welcome to The 'i'

'i' film

Please take a look at the 'i' film which introduces you to the Student Information Centre (The 'i') and the wide range of services that we provide. A text version of The 'i' film is also available.

‘i’ team

"Impressed by what is available from The 'i', much more info around compared to other Unis" 2009

The 'i' is a modern, friendly Student Information Centre which operates along the lines of a One Stop Shop.  We provide a wide range of information, guidance and support related to study or student life. Read Services provided in The 'i' to view the main services we provide. During our opening hours call in personally and speak to our staff on reception, many of whom are former students of UCLan.

In March 2007 we were successful, along with our Student Services, in achieving the Matrix Quality Standard for Information, Advice & Guidance. An independent Assessor outlined "the welcoming and friendly environment and the knowledge and support of its workforce."

Burnley 'i'

In September 2009 The 'i' opened at Burnley Campus. The reception is located at the Princess Way entrance. All staff at Burnley Campus 'i' are trained to offer the same range of information, support and guidance which is available from the Preston campus.

Please take a look at the Burnley Student Support web pages to see what The 'i' at the Burnley campus can do for you.

private ‘i’

The 'i' operates on an open plan basis but we are committed to providing a confidential service to all customers. See our Confidentiality Policy

‘i’ browse

For quick answers to some of the common queries make use of our self help facility here by viewing the information areas on the left. 
Alternatively select from the drop down box. If you cannot find your chosen topic try the A-Z search at the top of the page or let us know.

‘i’ street

Look out for information leaflets and promotions which may answer some questions you didn’t know you had! You can also use one of the computers in our cyber area to log on to your network while you are visiting The 'i' or in between lectures. 

"People (The i-team) are easy to approach" 2011