Welcome to The 'i'
'i' film
Please take a look at the 'i' film which introduces you to the Student Information Centre and the services we provide.
If you have a query you can ASK THE 'i' by either phone, e-mail or in person. All our contact details are listed below:
‘i’ team
"As soon as I appeared in the doorway I was greeted with a big, wide smile and "Can I help you?"" 2008
The 'i' is a modern, friendly Student Information Centre which operates along the lines of a One Stop Shop. We provide a wide range of information, support and guidance related to study or student life. Read Services provided in The 'i' to view the main services we provide. During our opening hours call in personally and speak to our staff on reception, many of whom are former students of UCLan.
In March 2007 we were successful, along with our Student Services, in achieving the Matrix Quality Standard for Information, Advice & Guidance. An independent Assessor outlined "the welcoming and friendly environment and the knowledge and support of its workforce."
Burnley 'i'
In September 2009 The 'i' opened at Burnley Campus. The reception is located at the Princess Way entrance. All staff at Burnley Campus 'i' are trained to offer the same range of information, support and guidance which is available from the Preston campus.
Please take a look at the Burnley Student Support web pages to see what The 'i' at the Burnley campus can do for you.
private ‘i’
The 'i' operates on an open plan basis but we are committed to providing a confidential service to all customers. See our Confidentiality Policy. 
‘i’ browse
For quick answers to some of the common queries make use of our self help facility here by viewing the information areas on the left. Alternatively select from the drop down box. If you cannot find your chosen topic try the A-Z search at the top of the page or let us know.
‘i’ telephone number
Preston Campus
You can phone us during opening times on 01772 895000 (minicom 01772 895006).
Burnley Campus
You can phone us during opening times on 01772 896050
‘i’ email
If you are not on campus simply email us at ti@uclan.ac.uk
‘i’ street
Look out for information leaflets and promotions which may answer some questions you didn’t know you had! You can also use one of the computers in our cyber area to log on to your network while you are visiting The 'i' or inbetween lectures.
'i' opening times (Preston)
TERM TIME (UNTIL FURTHER NOTICE)
Monday 8:30am - 5:00pm
Tuesday 8:30am - 5:00pm
Wednesday 8:30am - 4:00pm
(Closed Weds 4:00pm - 5:00pm for team meeting)
Thursday 8:30am - 5:00pm
Friday 8:30am - 4:00pm
NON TERM TIME
Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 4:00pm
(Closed Weds 4:00pm - 5:00pm for team meeting)
Thursday 9:00am - 5:00pm
Friday 9:00am - 4:00pm
'i' opening times (Burnley)
Monday 8:45am - 5:00pm
Tuesday 8:45am - 5:00pm
Wednesday 8:45am - 5:00pm
Thursday 8:45am - 5:00pm
Friday 8:45am - 4:00pm
"I came in ... completely lost and distressed. (a member of staff at The 'i') ... calmed me down and set me in the right direction within minutes." 2009
Tell us what you think!
If you have any comments about The 'i' or ideas about what services should be provided please email us at ti@uclan.ac.uk.
