Service improvement made easy Short Course

Service improvement made easy Short Course

Develop and update your knowledge and skills whilst ensuring that your continuing professional and personal development needs are met.

Entry and Admissions

Award Type:

Short Course

Ancillary Award:


Study Mode:


Delivery Method:


Course Length:

Full day workshop


School of Health Sciences

Partner Colleges:

No Partner College

Start Date:

Tuesday 14 June 2016 (9.30am – 4pm)

Entry Requirements:

This course is aimed at qualified members of staff working in direct clinical practice.

Course Content

Course Outline:

This workshop has been designed to enable practitioners to examine the significance of key factors that support effective and sustained improvement in practice and service provision. The philosophy of the NHS Improvement Model will be utilised to underpin the delivery of the workshop material. The workshop will draw on the real-life experiences of participants and support the development of a personalised action plan presented as a storyboard to promote improvement activity.

Who should attend?

Qualified members of staff working in direct clinical practice.

Learning Environment & Assessment:

Academic Expertise

Lynne Harrison is course leader for the MSc Advanced Practice at UCLan and has developed a suite of modules designed to enable students to design, implement and evaluate service improvements. She is committed to working with practitioners to explore areas of practice for development, designing processes and strategies to facilitate change.

Learning outcome & aims

During the workshop you will:

  • Examine the context of service improvement within the current political, economic and professional environment
  • Explore the factors that underpin effective service improvement
  • Identify factors that enhance and inhibit change
  • Develop an individualised action plan to support a change in practice

Industry links & professional accreditation

We have great links with employers including household names such as Sony, BAE Systems and Apple. We also have links with the smaller companies in the region and offer help and assistance to more than 1,000 of these – with many of our graduates staying in the region it is important we develop these relationships.

Work experience and international opportunities

At UCLan we work with a range of businesses and organisations, many of which provide work experience opportunities and project briefs to enable to you gain real work experience whilst you undertake your postgraduate programme. Your course tutor will advise on opportunities available within your course and the UCLan Careers Team can provide help, advice and guidance on how to apply for them and how to make the most of these opportunities.

Graduate Careers

The UCLan Careers Team offer ongoing supportive careers advice and guidance throughout your course and after graduation, along with a range of modules, work experience opportunities and events to help you acquire the skills to make you stand out to potential employers in today’s competitive market.


UCLan is recognised for its outstanding course provision which gives students the skills, knowledge, and personal attributes necessary to succeed at the University and in their future careers. To find out more about the experiences of our students, read our success stories.

Progression Routes

From foundation courses through to world-leading research degrees, you can study a wide range of subject areas at UCLan. Whether you want to develop your knowledge in a subject you enjoy or gain further qualifications to enhance your career, at UCLan there are numerous progression routes for you to follow.

Fees & Funding

You can contact the Student Fees and Funding Team via phone, email, or post. If you are on the campus you can call into The 'i', for advice.
Tel: +44 (0)1772 892400
Student Fees and Funding Team, Foster Building 117, UCLan, Preston, PR1 2HE


How to Apply

These workshops are available as part of the Service Level Agreement which UCLan has with a number of local NHS Trusts. If you wish to apply using this funding please gain the support of your line manager and complete the online application through

Alternatively, self-funding applicants please book online at

If you have any questions about the workshop please contact us:
email or call 01772 893808

About UCLan

Course Enquiries

University of Central Lancashire,
United Kingdom

Tel: +44 (0)1772 892400