Management of Volunteers Short Course

Subject to approval

Management of Volunteers Short Course

This programme considers theory, practice and reflection related to the following themes:

  • The ethics of volunteering and volunteer management
  • Providing volunteering opportunities for people with disabilities
  • Health and Safety for volunteers
  • Risk management
  • The rights and responsibilities of volunteers and host organisations
  • The volunteer agreement: expectations
  • Young people as volunteers: the responsibilities of the volunteer manager
  • Recruiting and rewarding volunteers
  • Training and accreditation for volunteers
  • Publicising the work of your volunteers
  • Developing social networks of volunteers
  • Managing difficult situations

Entry and Admissions

Award Type:

Short Course

Ancillary Award:



Short Course / CPD

Study Mode:


Delivery Method:


Course Length:

1 Year Part Time

Partner Colleges:

No Partner College



Start Date:


Entry Requirements:

A Level 2/3 qualification or equivalent experiential learning.

Course Content

Course Outline:

This course is underpinned by a critical analysis of what leadership means and how it is applied in diverse, changing and challenging settings.

Learning Environment & Assessment:

This programme is built around the concept of a learning community and students are encourage to use the excellent new facilities of the Students Union and also the Library to continue to engage in their studies out of the classroom. All modules are delivered via our new online ‘live’ classroom where students can log on live to the lesson from anywhere in the world.

Assessment is portfolio based with a strong emphasis on action, reflection praxis.

A range of assessment methods will be used during your course. Your skills, knowledge and understanding will be formally and informally assessed through written assignments, oral presentations and through practical tasks. The requirements and the marking criteria for all course assessments are clearly set out for you in this handbook and module handbooks.

Opportunities will also be provided throughout the course for informal, formative assessment of your skills, knowledge and understanding. You will be invited to present seminar papers, contribute to class and online discussions, apply your learning informally in the workplace and take part in tutorials.

Learning outcome & aims

The module aims to:

  • Equip the student with practical skills for the effective management of volunteers
  • Explore the ethics relating to the deployment of volunteers
  • Examine volunteering for people from disadvantaged, minority, or marginalised groups
  • To provide the student with a working knowledge of health and safety legislation, rights and responsibilities.

On successful completion of this module a student will be able to:

  • Discuss in detail the policies and practices of volunteering and volunteer development Apply leadership skills in a community setting. 
  • Take personal responsibility and follow professional codes of conduct incorporating a critical ethical dimension into various aspects of work relating to volunteer management and development
  • Lead a team of peers taking responsibility for managing risk in a community project
  • Critically reflect on feedback from others and challenge received opinion

Industry links & professional accreditation

An academic qualification in community leadership provides an excellent and recognised foundation for a career in the field. The course is designed to prepare the student for senior positions of community leadership within the third sector, the public sector, governance and politics, and also to play a leading role on the international stage. The course provides excellent opportunities for international, national, regional, and local networking and the development of personal social capital which will serve to effectively enhance employability prospects.

This course is in partnership with the Institute of Leadership and Management.

Work experience and international opportunities

Management of Volunteers Award at Level 3 from the Institute of Leadership and Management.

Structured work experience forms a mandatory element of this programme allowing the student to graduate with a portfolio of experience and extra curricula professional qualifications from the ILM.

Graduate Careers

"I am passionate about working in the community and with marginalised groups, and having gained a first class honours degree, I am now studying for a Masters in Community Leadership taught at UCLan’s Burnley Campus." - Sara Ali

"I never thought I would return to education, but the degree at UCLan appealed to me because it allows women to fit in their studies around their family and is housed at the Burnley Campus." - Najma Shah


UCLan is recognised for its outstanding course provision which gives students the skills, knowledge, and personal attributes necessary to succeed at the University and in their future careers. To find out more about the experiences of our students, read our success stories.

Progression Routes

From foundation courses through to world-leading research degrees, you can study a wide range of subject areas at UCLan. Whether you want to develop your knowledge in a subject you enjoy or gain further qualifications to enhance your career, at UCLan there are numerous progression routes for you to follow.

Fees & Funding

For further information contact UCLan
Tel: +44 (0)1772 892400

How to Apply

If you are interested in applying for this course, our comprehensive How to Apply pages will guide you through the process. Here at UCLan, our aim is to encourage you to develop your potential and we offer a flexible approach to admissions, which reflects our commitment to all those who would benefit from our courses.

About UCLan

Course Enquiries

University of Central Lancashire,
United Kingdom

Tel: +44 (0)1772 892400